Initial Enquiry 

When an enquiry or a booking comes in from a potential client, an email will be sent in response either to follow up for more information required or with an initial non obligation quote for the booking inquiry. At this point, the date in question will still be available to other interested parties looking to book the performer.

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Booking Fee 

Once all the necessary details are collected, a quote for the booking will be sent in the form of a booking invoice, along with the Terms & Conditions to the potential client.

 

Booking fee payment is required to secure their date.

 

On the date the booking invoice is sent, the performer will hold the date for a maximum of 7 days.

The client will have to pay the booking fee within this 7 day period to secure the requested date, or the date will be made available again to any other interested parties.

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Final Balance Payments 

Between 7 -14 days before the date of the event a final balance invoice will be sent to the client for remaining total to be paid.

The final balance must be paid no less than 24hrs before the booking date otherwise it will be taken as a cancellation of the booking See Cancellations.

 

Cancellations 

The client has the right to cancel anytime up to 14 days after paying the booking fee and will be refunded the full amount paid up to that point including the initial booking fee.

 

Any cancellations after the initial 14-day period and up to 30 days prior to the event will result in a cancellation fee of 50% of the booking fee.

 

Cancellations within 30 days prior to the event will not be entitled to any refund of the initial booking fee but will be refunded any payments made over and above it. 

 

Cancellations Due to Covid-19

Due to the uncertainty of event planning in 2020-Present, if you have to cancel your event due to Covid-19 lockdown restrictions, your date will be moved to another one (if the performer is available) and your booking fee held for that date. If this is unsuitable, a full refund may be offered.

 

If the performer shows up on the day of the event and the event space exceeds the maximum number of people or the maximum number of households as set by Scottish Government guidelines, the performer will not give the scheduled performance and no refund shall be offered. 

If appropriate social distancing or PPE as regulated by Scottish Government guidelines is also not being adhered to by guests or venue staff, the performer will not give the scheduled performance and no refund will be offered.

The performer will adhere to Scottish Government guidelines in relation to PPE and social distancing. 

These terms are conditional to the phase of lockdown at the time of the event. 

These phases and restrictions can be viewed on the Scottish Government website.

 

Performers inability to perform 

If for any reason the performer has to cancel the booking, the client will be refunded the full amount paid up to that point including the booking fee even if it falls within the 30-day period stated above in “Cancellations”.

If requested, assistance in finding a replacement performer will be given.

 

 

Health & Safety

Responsibilities of the Client:

• The client will be required to ensure the venue is a safe working environment for the requested performance. 

• The client will also be required to ensure there is a power supply if needed for the performance type (e.g. a stage show) and any equipment discussed with the performer prior to the performance.

• The client is also responsible for giving an adequate address to the venue for travel purposes.

 

Responsibilities of the Performer:

• The performer will ensure that all equipment that they plan to use is of a safe working standard. 

• The performer will also carry out a full risk assessment on the use and performance of all equipment used by the performer. 

• The performer will hold valid Public Liability Insurance and will be able to provide the relevant certificates on request.

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